Disengage
Get out of the immediate reaction.
Andrea’s signature method
Disengage. Decide. Deliver.
A communication method for when the conversation is difficult and the stakes are high.
Most difficult conversations go wrong before anyone says a word. This method slows down the space between receiving a message and sending one back.
Decide
Determine whether a response is actually required — and what actually needs to be communicated.
Deliver
Say what needs saying without adding the material that keeps conflict alive.
The workbook
Disengage. Decide. Deliver. — the workbook.
My signature three-step communication method for high-conflict conversations. I created it more than 15 years ago while working in high-conflict separation and divorce. Now updated for 2026, the DDD Method puts the entire framework into one practical workbook you can use whenever communication gets complicated.
$19.99 CAD