Andrea’s signature method

Disengage. Decide. Deliver.

A communication method for when the conversation is difficult and the stakes are high.

Most difficult conversations go wrong before anyone says a word. This method slows down the space between receiving a message and sending one back.

Disengage

Get out of the immediate reaction.

Determine whether a response is actually required — and what actually needs to be communicated.

Say what needs saying without adding the material that keeps conflict alive.

The workbook

A practical workbook for difficult relationships and charged conversations. The whole method, written out, with the questions and language I use.

$49 CAD